Products On-line

Payment, Return and Shipping policies

 

 


The Payment

  • You can pay directly by internet.

  • If you do not wish to pay by Internet. We can accept orders by telephone, fax, and mail also. We also accept payment by check, draft, money order, wire transfer, and inter-bank transfer. For more details please tell us.

  • The time to accept and confirm an order are:

    - Internet payment .- Immediately. All the payments are revised by 2checkout.com fraud department (2Checkout.com, Inc. is our authorized retailer). If some payment is considered of high risk we will proceed to its analysis and you will be notified

    - Other methods .- 2 - 4 business days. It depends of the banks.

Return Policy

If you are not 100% satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 120 days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

 

The Shipping

  • All our prices include all shipping costs (Economic) from Perú to your address in any place of the world. The customs charges are not included. You do not have to pay any extra cost for shipping.

  • Our shipping methods are optimized to give you very best shipping rate we can.

  • We have 4 shipping methods:

    - Economic Method.- Your order will be dispatched by International Certified Mail Courier. The normal shipping time is 3 weeks after your order is accepted and confirmed. $ 0 additional costs.

    - Regular Method.- Your order will be dispatched by International First Class Certified Air Mail Courier. The normal shipping time is 2 weeks after your order is accepted and confirmed. $ 9.99 additional costs.

    - Express Method.- Your order will be dispatched by EMS courier. The normal shipping time is 5 working days after your order is accepted and confirmed. $ 29.99 additional costs. Your order will have full tracking service.

    All the times are of reference.

    You have to choose your preferred method into our Secure payments system. If you wish another shipping method please tell us before.

  • Your order will be dispatched next working day your order is accepted and confirmed.

  • The default tracking page for your order is www.serpost.com.pe. If We send your shipment by another courier, We will inform you immediately. (i.e. http://www.dhl.com)

  • The Shipping time depends only and exclusively of the Courier.

  • We send in your shipment: Commercial Invoice and Postal Customs Declaration. If you need another document please tell us before. For small orders is not necessary another document (Commercial Invoice and Postal Customs Declaration are fine). 

  • The treatment with local authorities is the client's responsibility. 

Business's location and responsability

Our company is in Perú and our activity is governed under Peruvian laws. 

Should there be any questions or concerns about anything at all just give us an e-mail and explain it to us. We are very easy here at Products On-line and our first priority is in creating happy customers and helping out in any way we can. Just e-mail us your concerns and we will probably be able to help you. No guarantees, but we certainly will do our best to help you out in any way we can.

 

 

 

 


Products On-line

Lima Perú